Private messages between buyers and sellers
Buyers and sellers talk inside your website instead of exchanging e-mail addresses - safer for them, and you keep the transactions on your marketplace.
Starting a conversation
- From an auction page - Contact the seller (guests are asked to log in first and come back to the same item).
- From a sale - Message the seller or Message the buyer on the sale page.
Each conversation is about one item and shows its photo and title, so both sides always know what they are talking about.
The inbox
Messages › Inbox lists the conversations with the newest first and the unread ones highlighted. A new message also creates a notification and an e-mail.
Administration
The administrator can turn the private messages off (Auction rules) and can read the conversations in Members › Member messages, for example to settle a dispute. Messages are checked against the banned words list.